Current Turnaround Times
pril 03Due to the number of incoming calls and the length of time it takes to provide status check information over the phone, please see the table below before calling.
If you prefer, you may still contact us by telephone at 360-902-0299. However, due to the volume of calls received daily and the length of time it takes to provide this information over the phone, we request you limit the number of status check requests to no more than three forms per phone call. When you call, please be prepared to provide the bulleted information below.
If you are still unclear on the status of your of a background check, email your request to bccuinquiry@dshs.wa.gov, with the following information:
- Date the forms were submitted to BCCU;
- BCCU account number from box 4 of the authorization form;
- Applicant's name and date of birth; and
- Identify what type of background check it was. I.e. priority processing, standard or fingerprint
based.
|
Name & Date of Birth Background Checks Turnaround Time |
||
|
Type of Inquiry |
Date Inquiry Received |
Number of |
|
General |
May 6, 2013 |
9 |
|
Priority Processing: New Hires Initial Contracts Initial Licenses Approved Rushes Developmental Disabilities Community Protection DSHS State Employees |
May 16, 2013 |
1 |
|
Web Service |
May 16, 2013 |
1 |
|
Adult Protective Services |
May 17, 2013 |
2 hours |
|
Fingerprint-based Background Checks Turnaround Time |
||
|
Item |
Date Item Received |
Number of |
|
BCCU sending mailed fingerprint cards |
May 15, 2013 |
2 |
|
BCCU processing fingerprint results for cards submitted to the WSP between December 22, 2012 and May 16, 2013* |
May 15, 2013 |
2** |
|
BCCU is conducting out of state research for fingerprint background checks with WIN Hits. |
May 15, 2013 |
2 |
|
BCCU processing interim fingerprint result letters for applicants to schedule L1 appointments |
May 15, 2013 |
2 |
*Fingerprint Background Checks that require research from Oregon and Montana can take up to three weeks for BCCU to receive a response.
** Days do not include those background checks where Oregon or Montana research is required.
General Information:
- Working days are Monday through Friday and exclude state holidays.
- WSP takes up to 2 months to process resubmitted fingerprints due to poor print quality.
- FBI takes up to 5 months to process resubmitted fingerprints due to poor print quality.
- FBI takes up to 1 month to process national name and date of birth requests.
- WSP and FBI do not return results to BCCU in the order submitted.
