Washington State Department of Social and Health Services Home page

Background Check System Project

The Washington State Department of Social and Health Services, Background Check Central Unit (BCCU), processes over 300,000 background checks each year for DSHS programs, social service providers, licensees, the Department of Early Learning, the Department of Health, and the Health Care Authority’s Medicaid Purchasing Administration. The Department contracted with Yale New Haven Health Services Corporation in May 2013 to obtain a web-based background check system to replace the outdated system currently used to process background checks.

The new Background Check System will facilitate the background check process by providing DSHS, its partner agencies, and customers with an easy-to-use automated tool for submitting requests, conducting background checks, and reporting results.

Features of the new system include:

Web-based system – internal and external entity users will submit background checks and receive results using a computer and internet connection. Eliminating mailed and faxed background check forms/results reduces delays caused by BCCU data entry backlog.

Online applicant form – allows the background check applicant to enter their own information into the system, reducing data entry for users. Applicant is prompted to provide all required information, eliminating the need to reject incomplete Background Authorization Forms.

Quick return processing – the system will automatically process approximately 45% of name/date of birth background checks and interim fingerprint checks and return results to the user in less than five minutes.

Status tracking – allows users to confirm the status of their background check request, eliminates unnecessary duplicate submissions, and notifies the user when the background check is complete or needs further action.

Over the next several months the new Background Check System will be designed to meet the current business needs of the Department. The implementation date for the new system will be determined by March 2015, following the system design.

Project information will be posted here and sent to the BCCU LISTSERV and to DSHS programs for distribution to their affected providers and staff.

For more information visit Background Check Project Monthly Updates or email BCSProjectInformation@dshs.wa.gov.