Division of Child Support
For Case Related questions or comments, such as "why haven't I received my payment" or "Why doesn't my account reflect my most recent payment", please contact your local field office by clicking here.
Should you require assistance regarding website issues or errors such as the website making double payments or links that aren't working properly, please contact:
The Division of Child Support
EFT Customer Service Unit
PO Box 9010
Olympia, Washington 98507-9010
Tel: (800) 468-7422 8am-5pm Mon-Fri
(360) 664-5103 8am-5pm Mon-Fri
Fax: (360) 664-5109
You may also e-mail us with your website related questions or comments here.