Division of State Hospitals
Western State Hospital, Eastern State Hospital and Child Study & Treatment Center
are each fully accredited by The Joint Commission.
All three state hospitals invite feedback regarding the care and services provided. Any individual who wishes to provide feedback and concerns may contact the following individuals in the respective hospitals:
WESTERN STATE HOSPITAL
Kris Flowers
Public Information Officer
9601 Steilacoom Blvd SW
Lakewood, Washington 98498-7213
Phone: (253) 582-8900
Fax (253) 756-2879
EASTERN STATE HOSPITAL
Ronda Kenney
Information Coordinator
PO Box 800
Maple Street
Medical Lake, WA 99022-0800
Phone: (509) 565-4000
Fax: (509) 565-4705
CHILD STUDY AND TREATMENT CENTER
Robin McIlvaine
Director, Quality Improvement
8805 Steilacoom Blvd SW
Lakewood, WA 98498
Phone: (253)756-2504
Fax: (253)756-3911
An individual may also contact The Joint Commission if you have a comment or complaint about the quality of care at one of the facilities.
The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jcaho.org
How do I?
- Request Medical Records
- Find laws protecting Confidentiality
- Find laws and rules
- Find hospital rates
- Visit or get driving directions to:
- Find an Internship at Western State Hospital
- Learn about Civil Commitment to Inpatient Services
