Core Metrics - Results-Based Accountability
The Department of Social and Health Services has developed a new set of core metrics. These metrics are a key component in the Department’s commitment to continuous quality improvement. The core metrics show our progress, as a department and as a state, in improving the following goal areas:
- Health - Each individual and each community will be healthy
- Public Safety – Each individual and community will be safe
- Safety of the Vulnerable – Each vulnerable individual will be protected
- Quality of Life – Those in need will be supported to attain the highest possible quality of life
- Public Trust – Use of strong management practices that ensure quality and leverage all resources
Department Performance Measures
These measures hold the Department of Social and Health Services accountable for results, by showing our effectiveness in helping Department clients improve their health, safety and quality of life. They also show our success in keeping the public safe and in using strong management practices. Go to Performance Measures.
Population Measures
These measures are bigger than the Department of Social and Health Services – and bigger than government. They help guide us and our partners, by showing the collective results of broad partnership efforts to help all Washington residents improve their health, economic stability, safety and school success. Go to Population Measures.
