03/17/2014 Washington Healthplanfinder is a customer-friendly, online marketplace where you can make apples-to-apples comparisons of health insurance
plans - getting rid of the fine print and making it easier to understand what plans cover and how much they cost. Plus, Washington Healthplanfinder
offers help every step of the way. If you have questions about health plans or need help enrolling, you can access expert customer support online,
by phone or in-person through a local organization or a registered broker.
12/09/2013 Heath Care in Washington - Washington Healthplanfinder
Heath care in Washington is changing for the better. Starting this fall, residents will have a new way to find, compare and enroll in health insurance.
It's called Washington Healthplanfinder, and it gives individuals and families the confidence to choose the plan that best fits their needs and their budget.
Washington Healthplanfinder is a customer-friendly, online marketplace where you can make apples-to-apples comparisons of health insurance plans -
getting rid of the fine print and making it easier to understand what plans cover and how much they cost. Plus,
Washington Healthplanfinder offers help every step of the way. If you have questions about health plans or need help enrolling,
you can access expert customer support online, by phone or in-person through a local organization or a registered broker. 2014 Tax Season to Start Later Following Government Closure; IRS Sees Heavy Demand As Operations Resume
About 90 percent of IRS operations were closed during the shutdown, with some major work streams closed entirely during this period,
putting the IRS nearly three weeks behind its tight timetable for being ready to start the 2014 filing season.
The original start date of the 2014 filing season was Jan. 21, and with a one- to two-week delay, the IRS would start accepting and processing 2013
individual tax returns no earlier than Jan. 28 and no later than Feb. 4. Read more
12/04/2013 Attention employers! You can learn about New Hire Reporting and child support laws by attending a DCS workshop.
In-person and online classes are available. Register today.
12/04/2013 Kansas Department for Children and Families (DCF) Secretary Phyllis Gilmore announced Thursday,
efforts to privatize Kansas Child Support Services (CSS) are on schedule.
12/04/2013 Federal Shutdown and Child Support
While we do not know all of the implications of the current Federal government shutdown, we have been told that the child support program is
not affected at this time. As a result, child support payments will continue to be processed and distributed and DCS offices will remain open as normal.
If the situation changes information will be updated by posting information here. Thank you.
12/04/2013 Secure Access Washington (SAW)
Due to the new Secure Access Washington (SAW) changeover for on line child support payment services, our EFT Customer Service line is experiencing
heavy call volumes at this time. Thank you for your patience while we serve all of customers. Please call later to 800-468-7422.
10/09/2013 SecureAccess Washington (SAW) is a single sign-on application gateway created by Washington State's Consolidated Technology
Services to simplify access
to the growing list of government services accessible via the Internet. It allows Internet access to multiple online government services
with the use of a unique single self-generated User-ID and password. Once signed in, users have the ability to change their password and register for access
to various online government services. Find out more...
10/02/2013USDA Summer Food Program
Did you know the USDA provides free meals to all children 18 years old and under? Find out more...
08/20/2013 A Single Login
If you have a current account on the Child Support Internet Payment Service beginning August 14, it will now be under Secure Access Washington (SAW)
where you will be able to pay child support and check on payment status, along with other accounts you may have with the State of Washington.
One login is all you need! Click here for more information
08/20/2013 New Hire Reporting
Beginning August 14, the current New Hire Reporting site for employers will be accessed through Secure Access Washington (SAW).
Employers will find the new site as a service in the My Secure DSHS portal listed as Division of Child Support Online Services (DCSOnline).
The new service provides many new features including the ability to edit, cancel or save a new hire report the same day it is submitted.
If you use the same email address for your SAW account as you do for the New Hire Reporting program, we can link your company profile
in the new service. Click here
for more information
The Division of Child Support (DCS) wanted to enhance efforts to protect personal information.
View the "How to" YouTube informational video to get started.
If you experience difficulty accessing SAW and linking your accounts you can contact the DCS Electronic Funds Transfer Unit at 800-468-7422 for
further assistance or the DCS Community Relations Unit at 800-457-6202.
08/13/2013 DCS has closed its old bank accounts at U. S. Bank. All DCS checks issued from the old U. S. Bank account
are now stale dated and will no longer be honored.
Some employers have continued to send EFT payments to the old account even though Notices of Correction have been sent to
them with directions to change the account information. Payments sent to the old account will now be rejected.
Callers with questions about stale-dated checks or rejected EFT payments should be directed to the Central Services EFT Customer Service Team at
07/30/2313 The USDA provides free or reduced-price lunches to 31 million children during the school year through the National School Lunch Program.
However, during the summer, only a few million of those students participate in the Summer Food Service Program. Child support agencies and other partners
can share the Summer Food Rocks! flyer and connect families to sites that serve summer meals.
06/04/13 Printing Error - Notice of Report to Credit Bureaus If you are a Non Custodial Parent that the Division of Child Support reported a past-due support debt to the credit bureaus,
the vendor who prints the Notice of Report to Credit Bureaus (18-475) experienced a software problem on April 15.
The result was that all amount fields on the printed forms sent to noncustodial parents have the decimal point moved two places to the right.
The vendor will print corrected forms April 22 and mail them on April 23. The correct amounts were reported to the credit bureaus.
07/30/2013 Payments Now Accepted Via Debit/Credit Card!
Effective July 26, 2012 customers can now pay their child support with a debit/credit card via a third party vendor (Touchpay). In order to use this option
select "Pay Support Info", "What are the Payment Methods" and then "E.
Credit/Debit Card". Please note that third party vendors will charge a convenience fee per transaction.
03/07/2013 OCSE launches new Website.
Our Federal partner at the Office of Child Support Enforcement (OCSE) recently launched a new website.
The site offers information useful to parents and employers about national child support initiatives and links you to information about other state programs.
03/07/2013 Important Notice for US Bank ReliaCard Holders The Division of Child Support (DCS) will be replacing the current US Bank ReliaCard with a new card from Bank of America. The new card will be mailed to cardholders in August with instructions. Immediately activate your new DCS Debit Card from Bank of America upon receipt.
9/25/2012 Did you file your tax return? The Earned Income Tax Credit (EITC) is for people who earn low-to-moderate incomes.
This refundable credit may reduce your taxes, give you a refund, or increase your refund amount.
For more information go to http://www.irs.gov/individuals/article/0,,id=96406,00.html, ask your tax preparer or call 1-800-829-1040.
7/11/2012 Important Notice for US Bank ReliaCard Holders
The Division of Child Support (DCS) will be replacing the current US Bank ReliaCard with a new card from Bank of America. The new card will be mailed to cardholders in August with instructions. Immediately activate your new DCS Debit Card from Bank of America upon receipt. Child support payments will be automatically deposited to the new card beginning September 5, 2012, after payments are received by DCS. If you currently have a US Bank ReliaCard, continue to use it (even after September 5, 2012) and do not discard it until your balance is gone. The DCS Debit Card from Bank of America will have the same convenience and security as your current card:
Quick access to child support payments.
Use everywhere Visa debit cards are accepted
Access cash at ATMs and from tellers at banks or credit unions that accept Visa (fees may apply).
Get cash back with purchases at many locations.
You will be able to access cash from your new card account, without a fee, at all Bank of America ATMs in Washington state and across the country. The new card also features free mobile text alerts including low or daily balances and new deposit notifications. For more information about the new card call DCS customer service at 1-800-468-7422.
02/08/2012 Do you want to find out what services and benefits are available to you and your family? Washington Connection
is your link to services. It's a free secure website to quickly find federal, state, local and tribal resources.
04/20/2011 Do you qualify for the Earned Income Tax Credit (EITC)?
Did you file your tax return? The Earned Income Tax Credit (EITC) is for people who earn low-to-moderate incomes.
This refundable credit may reduce your taxes, give you a refund, or increase your refund amount.
For more information go to http://www.irs.gov/individuals/article/0,,id=96406,00.html, ask your tax preparer, or call 1-800-829-1040.
01/04/2011 The Fife Field Office is closed. Staff and cases have been reassigned to the Tacoma Field Office. Please contact that office for inquiries or to report changes.
06/16/10 The Division of Child Support (DCS) may be able to help you get income information for the other party to your support order if you are planning to obtain or modify a child support order. DCS has a brochure and form to get you started.
06/16/10 Have You Been Laid-off?
If you owe child support and you were laid-off, please contact DCS at 800/457-6202. If you don't contact us,
we can take up to 50% of your unemployment benefits. For more information you may download a brochure at
I do not have a job. What happens to my child support.
02/23/09 Are you enrolled in Washington's Basic Food Program? New eligibility requirements mean you may now qualify for benefits to buy food. A single person, without children, can make up to $1734 and may still be eligible. These new requirements are effective October 1, 2008. Call 877/514 -FOOD or access www.foodhelp.wa.gov for more information.
10/16/08 The IRS may have money for you. You may be eligible to receive an Economic Stimulus Payment even if you normally do not
have to file an income tax return. To be eligible to receive the payment you must file a 2007 income tax return before
October 15, 2008. For more information click here.
09/29/08 In the 2007 session, the Washington State Legislature passed a bill establishing the Child Support Schedule Workgroup. This Web page will provide ongoing information about the Workgroup.
05/20/08 IMPORTANT NOTICE TO CUSTODIANS RECEIVING IV-D CHILD SUPPORT SERVICES:
As provided by federal law, beginning October 1, 2007 Washington State will begin charging
custodial parents an annual $25.00 fee on certain child support collection cases. For more information click here.