How to Report Child Abuse or Neglect
Offices within local communities are responsible for receiving and investigating reports of suspected child abuse and neglect. Reports are received by Child Protective Services (CPS) located in each community office and assessed to determine whether the report meets the legal definition of abuse or neglect and how dangerous the situation is.
Children's Administration offers several ways to report abuse:
Daytime - Find your local office number to report abuse or neglect in your area.
Nights & Weekends - call 1-800-562-5624 to report abuse during the evening or on weekends.
Hotline - call 1-866-ENDHARM (1-866-363-4276), Washington State's toll-free, 24 hour, 7 day-a-week hotline that will connect you directly to the appropriate local office to report suspected child abuse or neglect.
TTY Callers - call 1-800-624-6186 to place a direct TTY call.
Questions that will be asked when you call
- The name, address and age of the child.
- The name and address of the child's parent, guardian or other persons having custody of the child.
- The nature and extent of the abuse or neglect.
- Any evidence of previous incidences.
- Any other information which may be helpful in establishing the cause of the child's abuse or neglect and the identity of the perpetrator.
You do not need to have all of the above information when you call to make a report, but the more accurate information you can provide, the better equipped the offices will be to assess the child's risk.
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TTY Accessible: 1-800-624-6186
Mandated Reporter Toolkit
Protecting the Abused and Neglected Child
An explanation of the Washington State mandatory reporting law on child abuse.
Read the Guide:
English | Spanish
Child Protective Services: Guidance for Mandated Reporters
View the PowerPoint
What Mandated Reporters Need to Know about Racial Disproportionality in the Child Welfare System
8 minute YouTube video brochure
Watch the video
More Resources
No Excuse music video
Encourages youth being abused to stand up, don't be afraid, and get help.
View the Video
Child Protection Medical Consultant Network Information and Contact Sheet
The Consultation Network provides statewide consultation and training regarding medical findings in cases of alleged child abuse and neglect.
Read the information sheet
Mandatory Reporter's Video
Provides guidance for those who are required by state law to report child abuse or neglect.
View the video
View the transcript of this video
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