Note: Chapters not linked in the table below are under development, unless otherwise specified.
| Chapter | Title |
|---|---|
| Chapter 1 | Administration |
| Chapter 2 | Background Checks |
| Chapter 3 | Business Analysis and Applications Unit (BAAU) |
| Chapter 4 | Complaint Resolution Unit |
| Chapter 5 | Construction Review |
| Chapter 6 | CMAR – Case Mix - MDS |
| Chapter 7 | Enforcement |
| Chapter 8 | Policy |
| Chapter 9 | Public Disclosure |
| Chapter 10 | Quality Management System |
| Chapter 11 | Residential Inspection and Quality Assurance |
| Chapter 12 | Adult Family Homes |
| Chapter 13 | Assisted Living Facilities |
| Chapter 14 | Certified Community Residential Services and Supports |
| Chapter 15 | Enhanced Services Facilities |
| Chapter 16 | ICF/IID |
| Chapter 17 | Nursing Homes |
| Chapter 18 | Across All Settings |
| Chapter 19 | Staff Training |
| Chapter 20 | Complaint Investigations |
| Chapter 21 | Occupational Health and Safety |
| Chapter 22 | Informal Dispute Resolution (IDR) |
| Chapter 23 | Records Management |
| Chapter 24 | Employment Procedures |
| Chapter 25 | Civil Money Penalty – State Civil Penalty Reinvestment Program |
| Chapter 26 | NATCEP |
| Chapter 27 | Principles of Documentation. Superseded by chapter 18 |
| Chapter 28 | Respiratory Protection Program. Superseded by chapter 21 |
| Chapter 29 | Behavioral Health Support Team |