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Note: Please do not transmit confidential information using this E-mail address. If you have specific questions about a child support order, please contact the DCS staff assigned to your case.
For Internet Payment Site inquiries or to contact Customer Service:
- For Case Related questions or comments, such as "why haven't I received my payment" or "Why doesn't my account reflect my most recent payment", please contact your local field office.
- Should you require assistance regarding website issues or errors such as the website making double payments or links that aren't working properly, please contact:
The Division of Child Support
EFT Customer Service Unit
PO Box 9010
Olympia, Washington 98507-9010
Tel: (800) 468-7422 8am-5pm Mon-Fri
(360) 664-5103 8am-5pm Mon-Fri
Fax: (360) 664-5109
You may also e-mail us with your website related questions or comments here.