Since test dates and time slots are extremely limited, you would want to keep your test appointment if at all possible. To reschedule, you need to email (dshsct@dshs.wa.gov) or call (360-664-6111) our office within ten (10) calendar days from the date you created your test appointment. It is your responsibility to follow through with your request within the ten-day (10) time frame. Any oral or written request after the 10-day time frame will not be honored. If more than 10 days have passed since you created your test, then we will need documentation for the emergency situation that is preventing you from attending your test as scheduled. If more than 10 days have passed, and no documentation can be provided, then you will have to pay another test fee to reschedule your test.