Contact DSHS

TTY/TDD users dial 1-800-833-6384 for Washington Relay Service

Most DSHS offices are open 8 a.m. to 5 p.m. Monday through Friday and closed on weekends and holidays.

Apply for assistance

Do a review, report a change, or have questions about cash, food, Housing and Essential Needs referral, Medicaid (for people who are 65 and older, blind or disabled, receiving SSI or eligible for Medicare). 
(877) 501-2233

 

Child Support Questions

Pay, receive, or sign up to receive child support.
800-442-KIDS (5437)

 

Employment Verification for DSHS Employee

(360) 725-5830

 

Information on becoming a paid caregiver for a family member

(866) 214-9899

 

Information on the background check process

 

Public Records Request

DSHS Public Records Office
Office of Information Governance
P.O. Box 45131
Olympia, WA 98504-5131
(360) 902-8484

 

Question about language testing, interpreter certifications, credits or testing, or medical interpretation

(360) 890-0672
 

Report a lost or stolen Quest/EBT card

EBT issuance hours are 9:00am-4:00pm Monday through Friday
(888) 328-9271

 

Report a privacy violation (HIPAA or other information)

DSHS Privacy Officer
PO Box 45135
Olympia, WA 98504-5135
 

Report patient abuse or neglect at Western State Hospital

(253) 671-7599

 

Report suspected abuse of an elderly or vulnerable adult

(877) 734-6277

 

To file or report a civil rights complaint

Phone: 800-737-0617 Option 5 (360-902-7998) or Fax: 360-902-7540 | iraucomplaints@dshs.wa.gov

 

Please fill out the Online Customer Complaint Form if you have a question or to file a complaint about something not listed above.  You can also reach the Community Relations team by sending written correspondence to PO Box 45131 Olympia, WA.