Image Description: A CapTel phone, in black, top box blank screen, bottom box shows receiver and key buttons with a bubble with text in black "CAPTEL."
Washington state’s Analog Captioned Telephone Service was discontinued on Jan. 1, 2025, due to extremely low usage. The Office of the Deaf and Hard of Hearing (ODHH) will neither provide analog captioned telephone services nor distribute analog captioned telephones through the Telephone Equipment Distribution Program.
Internet Protocol Captioned Telephone Service is available nationwide. You can get an IP-Captioned telephone from service providers certified by the Federal Communications Commission. The service providers are listed below. If you do not have access to the internet or a cell phone/hot spot, please contact Kelly Robison, Telephone Equipment Distribution program manager at 360-819-0913 (voice, text, or FaceTime), or by email at Kelly.Robison@dshs.wa.gov to discuss possible options.
Internet Protocol Captioned Telephone Service Providers
CaptionCall, LLC
https://www.captioncall.com
CaptionMate, LLC
https://www.captionmate.com
ClearCaptions, LLC
http://www.clearcaptions.com
Global Caption
https://www.globalcaption.com
Hamilton Relay, Inc.
www.hamiltoncaptel.com
InnoCaption
https://www.innocaption.com
Nagish, Inc.
https://nagish.com
NexTalk, Inc.
https://nextalk.com
Rogervoice
https://rogervoice.com