Quality Assurance Responsibilities

State Responsibilities

• Health and safety monitoring
• Policy making
• System supervision
• Information dissemination
• Financial audits
• Quality Improvement Initiative
• Incident report collection & review
• Mortality reviews
• Data management
• Rules and regulations implementation
• Constituent input
• Waiver and Medicaid compliance
• Training standards
• Residential evaluations
• Correcting oversight

Regional Responsibilities

• Health and safety monitoring
• Contracted provider management
• Provider certification
• Corrective action monitoring
• Incident management and reviews
• Mortality reviews
• Constituent input
• Collaboration with counties
• Case management
• Fiscal management
• ICF/MR survey findings enforcement
• Investigations

County Responsibilities

• Health and safety monitoring
• Contracted employment program management
• Contracted Birth to Three program management
• County plans
• County boards
• Collaborating with regional DDD administration
• Information dissemination
• Certification of Employment and Birth to Three providers
• Constituent input
• Service monitoring
• Investigations

Provider Responsibilities

• Health and safety practices
• Fulfillment of contractual obligations
• Agency quality assurance plan
• Background checks
• Incident reporting
• Staff development
• Plan of Care monitoring
• Customer relations
• Service monitoring
• Feedback on system issues
• Timely corrective action response

Participant Roles

• Advising the division/provider/region/county on system changes needed
• Choice of services
• Selection of providers
• Individual budget decisions