Independent research groups recently completed surveys of two major groups of Department of Social and Health Services customers: 982 interviews with DSHS clients and 825 interviews with Washington State residents. Both groups feel that DSHS does a good job, although many respondents could offer suggestions for improvement. Recent DSHS improvement initiatives address many areas of concern.
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Related Publications:
- 2002 Department of Social and Health Services Client Survey (11.107)
- 2003 Department of Social and Health Services Client Survey (11.113)
- 2005 DSHS Client Survey (11.128)
- 2007 Client Survey: DSHS Clients Speak (11.133)
- 2009 Client Survey: DSHS Clients Speak (11.141)
- 2011 Client Survey DSHS Clients Speak (11.163)
- 2013 Social and Health Services Client Survey: Our Clients Speak (11.197)
- 2015 Social and Health Services Client Survey (11.220)
- 2017 Social and Health Services Client Survey (11.241)
- 2019 Social and Health Services Client Survey (11.248)
- 2021 Our Clients Speak: Results from the Social and Health Services Client Survey (11.259)
- 2023 Social and Health Services Client Survey (11.267)